UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by John R All » Wed, 23 Sep 1998 04:00:00

        Well, I have one note of information to all those users here who
have been against UPS and the way we do business. Yes, I work for UPS, and
the amazing thing is that EVERY single package that I have either SEEN the
claim, or filled out the claim for damage on, is not packaged worth a damn.
Hmmm, now you are saying well, the UPS Pack & Ship store has to run a trace.
See, the problem is that you are giving the PAck & Ship stores YOUR package
and LETTING them do with it what they will. Which as a UPS worker for OVER
7 years, I can tell you the ONLY Pack & Ship store remotly worth a damn is
Mail Boxes Etc. And even they do a shitty job on the packing sometimes. See
the thing is that if YOU as the Customer would follow the suggested rules
for packages to be in transit that UPS Servie can give you then the package
will remain in the exact condition as when it left.

        On one side note, I see MANY MANY MANY packages that are poorly
packed, and then when they DO get damaged in the system, IF the label
gets torn or hurt in the LEAST way they are lost. Why? Because the IDIOT
that shipped it DID NOT put a label on the INSIDE TOO!! Hmmmm, there is a
thought. a Label or invoice on the INSIDE! That way if the other gets messed
up a HUMAN with NO computer or tracking label, or way of knowing can get the
contents together, check them for damage, repack them and send them on
the way with NO DELAY! However; if you are an idiot and don't put a label
inside also and the outside one gets damaged (hell, that could be from
water..... you know RAIN!) then you deserve to loose the package. That
is just one of the MANY MANY problems that customers, and Pack & Ship
places***up everyday! And I see it 5 days a week.

---
====----****----====
73 de KF4UAE


John R. Alley

 
 
 

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by hmk~~ar.. » Wed, 23 Sep 1998 04:00:00



>    Well, I have one note of information to all those users here who
>have been against UPS and the way we do business. Yes, I work for UPS, and
>the amazing thing is that EVERY single package that I have either SEEN the
>claim, or filled out the claim for damage on, is not packaged worth a damn.
>Hmmm, now you are saying well, the UPS Pack & Ship store has to run a trace.
>See, the problem is that you are giving the PAck & Ship stores YOUR package
>and LETTING them do with it what they will. Which as a UPS worker for OVER
>7 years, I can tell you the ONLY Pack & Ship store remotly worth a damn is
>Mail Boxes Etc. And even they do a shitty job on the packing sometimes. See
>the thing is that if YOU as the Customer would follow the suggested rules
>for packages to be in transit that UPS Servie can give you then the package
>will remain in the exact condition as when it left.

>    On one side note, I see MANY MANY MANY packages that are poorly
>packed, and then when they DO get damaged in the system, IF the label
>gets torn or hurt in the LEAST way they are lost. Why? Because the IDIOT
>that shipped it DID NOT put a label on the INSIDE TOO!! Hmmmm, there is a
>thought. a Label or invoice on the INSIDE! That way if the other gets messed
>up a HUMAN with NO computer or tracking label, or way of knowing can get the
>contents together, check them for damage, repack them and send them on
>the way with NO DELAY! However; if you are an idiot and don't put a label
>inside also and the outside one gets damaged (hell, that could be from
>water..... you know RAIN!) then you deserve to loose the package. That
>is just one of the MANY MANY problems that customers, and Pack & Ship
>places***up everyday! And I see it 5 days a week.

>---
>====----****----====
>73 de KF4UAE


>John R. Alley

I am a packaging designer, have a Bachelor of Science degree in it
(Michigan State University) and 18 years experience.  Most of those
years have been for companies manufacturing electronics, optical and
precision mechanisms.  Now, with my 'credentials established' (go
ahead you 'Doubting Thomas's and call me a liar, say the experience
doesn't matter or make personal attacks; it makes no difference to
me).  I must agree with John.  When I have gone to UPS to handle
personal shipping needs my knees get wobbly when I see how folks
package items that they feel are valuable, irreplaceable heirlooms.

There are those, even in my profession, who will disagree with me; but
the worst packaging material out there are the venerable 'peanuts'!
They offer no value to items that have any mass, and items of low mass
are protected better using 'bubblewrap'.  When shipping something
valuable take the time to package it properly, at a very minium follow
the International Safe Transit Association Procedures 1 and 1A -which
UPS makes available to you, the shipper.  Delicate items such as radio
gear warrants the use of polymer foams such as urethane, something in
the range of a 2 pound per cubic foot density is preferred if the
items is over 10 pounds.  This is available from upholstery shops if
you do not have a packaging materials supplier near you who would sell
in a small quantity.

Seal your boxes with filament tape that is 2-inches wide, another
alternative is waterproof scrim tape (yes, just like duct tape this
stuff is used extensively by major aerospace companies on shipments
made to 'unknown destinations' that may stay on the shelf of a supply
depot for an 'unkown number of years' and it does the job!).  Spend a
little money on a 'label protector', this is a clear plastic with
adhesive backing that goes over the label - it prevents moisture from
making ink run and helps to keep the label on the package.  And yes, a
'packing slip' inside the box, just under the flaps, is a good idea
also.  Shell out the couple of dollars for a new box also, older
corrugated that has been been in the garage (and set up then knocked
flat a few times and stored in a moist environment) is not as strong
as new. (larger office supply stores sell filament tape, bubblewrap
and corrugated boxes)

I did not intend to write a dissertation (really, I didn't) or impress
you with what I have learned.  Just want to get you thinking about
protecting those valuable items you are either selling or sending for
repair. You as the shipper do not want your goods damaged, the
recipient does not want to receive damaged goods and believe it or not
- the carrier dislikes it when goods they transport get damaged.  A
moderate effort up front saves everyone involved headaches and
financial loss.

73,
Howard Karse
KE6MAK

 
 
 

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by Nunkhe » Wed, 23 Sep 1998 04:00:00

I worked for a company that shipped about 50 packages per day UPS.  We shipped
valuable  vintage parts for slot machines and arcade games.  We sent everything
from NOS glass that was made in the 40-50's that was worth $300-3,000,
motherboards for old arcade games etc,  up to very heavy parts as well.  You
know what,  not one time did we have stuff come back broken or smashed!  You
know why because we packed stuff the way it should be.  What we always did was
make sure we packed our goods SO WELL that they can be thrown around and
dropped on the ground a few times!  This happens all day long at UPS I'm sure.
Pack it as if someone is going to play football with your parcels and you'll
have no problem I assure you.
This way even if it is handled like ***it will be fine when it gets to point
B.

UPS is a fine company,  I don't work  for them just know that they are the BEST
shipper in the business.  Trust me I've used everyone and UPS is the BEST

Regards
Adam

 
 
 

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by Sean » Wed, 23 Sep 1998 04:00:00

I used to run shipping and receiving for several different
companies back in my "yoot".  I had more problems with "missing
parcels" than I did with damaged goods.  Now that I own my own
company and still oversee most of what goes out and who it's
shipped through, UPS is still my choice even though we still have
our share of problems.  Federal is good but WAY more expensive.
I do have to say that I think that UPS will be severely hurting
themselves once they switch over to "no cash" on the cod's.  Sean

Quote:

>I worked for a company that shipped about 50 packages per day
UPS.  We shipped
>valuable  vintage parts for slot machines and arcade games.  We
sent everything
>from NOS glass that was made in the 40-50's that was worth
$300-3,000,
>motherboards for old arcade games etc,  up to very heavy parts
as well.  You
>know what,  not one time did we have stuff come back broken or
smashed!  You
>know why because we packed stuff the way it should be.  What we
always did was
>make sure we packed our goods SO WELL that they can be thrown
around and
>dropped on the ground a few times!  This happens all day long at
UPS I'm sure.
>Pack it as if someone is going to play football with your
parcels and you'll
>have no problem I assure you.
>This way even if it is handled like ***it will be fine when it
gets to point
>B.

>UPS is a fine company,  I don't work  for them just know that
they are the BEST
>shipper in the business.  Trust me I've used everyone and UPS is
the BEST

>Regards
>Adam

 
 
 

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by Joe Palett » Wed, 23 Sep 1998 04:00:00

I worked for a transportation for 13 years and wrote up employees that were
rough on freight. However, someone is always going to have a bad day and not
be mature enough to handle it, so they take it out ON YOUR PACKAGE. Like
Nunkhead stated: "What we always did was make sure we packed our goods SO
WELL that they can be thrown around and dropped on the ground a few times !"

Pack it like a black box.

Joe Paletta


>I worked for a company that shipped about 50 packages per day UPS.  We
shipped
>valuable  vintage parts for slot machines and arcade games.  We sent
everything
>from NOS glass that was made in the 40-50's that was worth $300-3,000,
>motherboards for old arcade games etc,  up to very heavy parts as well.
You
>know what,  not one time did we have stuff come back broken or smashed!
You
>know why because we packed stuff the way it should be.  What we always did
was
>make sure we packed our goods SO WELL that they can be thrown around and
>dropped on the ground a few times!  This happens all day long at UPS I'm
sure.
>Pack it as if someone is going to play football with your parcels and
you'll
>have no problem I assure you.
>This way even if it is handled like ***it will be fine when it gets to
point
>B.

>UPS is a fine company,  I don't work  for them just know that they are the
BEST
>shipper in the business.  Trust me I've used everyone and UPS is the BEST

>Regards
>Adam

 
 
 

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by MSisco99 » Wed, 23 Sep 1998 04:00:00

Well, Well, Well......

Now for the "OTHER" side of the story.....

Although no one can "Not" point blame to
any individule, or local UPS outlet.....The
problems with UPS are as follows:

1.  Why does it take (WEEKS) to get funds
     for a COD package???? All the others who
     use Federal Express indicate they get their
     COD's in just a day or two. I have "Never"
     and I mean NEVER  received my funds            from a UPS COD in less than
3 weeks.             ( And I live in San Diego---->>Only among       the
largest city  in the country.)

     (a) could it be that the  employess are
           (miss-placing)  the monies ( I did not
           say stealing !!), you make your own                     choice.
Wonder why they made a
            policy change.....Hummm, something
            going wrong????

2.   Why does UPS take ( Forever ) to process
      a "CLAIM" that they are obvisiouly                    responsible for?? (
Forget a damaged
       package)--->>>How about stolen ones
       right off the truck, or wherehouse???

3.  If one tries to shadow the problem by                 saying the problems
are due to the                   "CUSTOMER" packing his goods, they
       should point out to the customer that
       their packages are going to be                            ( " subject
too" )  being

        RAN OVER BY TRUCKS, CRUSHED,           SMASHED,  MISS-HANDLED, by
        EMPLOYESS,-->>> PACKAGES                      "MUST" SURVIVE FALLING
OFF                   CONVAYOR BELTS FROM THE TOP
         OF THE ROUTING SYSTEMS (100's
         of feet in the air ), BEING STOLEN,
        and the list goes on and on.

No wonder the lables get ripped off, and the
packages trully "REQUIRE" that your goods
be packed in one box, and placed into another box for protection against
equipment
or miss-handling --- >>>>>AND ITS THE CUSTOMERS FAULT, because he did not put
additional lables inside his packing box !!    ( I HARDLY THINK SO) .....AND IF
YOU DON"T LIKE THAT-->> THEN THEY WILL STRIKE !!

GOOD CUSTOMER RELATIONS ARE (BUILT) ON THIS  KIND OF  FOUNDATION.......( Right
?? )

FUNNY??   USPS ( United States Postal Service) does not seem to have these
problems which is why I changed Shipping services a year ago-----Have not had a
problem since!!!

But its a "FREE" country, and I hope you have good luck with UPS-----Untill the

the "Customer Service" improves ( alot )
I will NOT t be using them.

The view point listed above are " MY OWN"
and based on years of being in business, and
"MAY' or "MAY NOT" reflect the views of
others !!!

MS

 
 
 

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by mik » Wed, 23 Sep 1998 04:00:00

Hello John, And how do you explain away the fact, that UPS delivered a
($1400) COD parcel for me where we clearly had specified "cash or certified
check only", but instead collected an useless check on a non-existing account
and justified this by stating that they have no responsibility in this
matter. Heck, I even took the optional insurance, because UPS explained to me
in three seperate phone calls that by doing this, I would run no risk
what-so-ever. Sure......... That is NOT what they told me AFTER I was out of
$1400.00 dutch VE6WCA

THEY PULLED THE SAME THING ON MY FOR JUST OVER $600.

WE CHECKED THE CASH ONLY BOX, AND WROTE IN CASH ONLY.

WHEN I ASKED TO SEE THE RECPT. ( THE 0NE UPS KEEPS WHEN THEY DELIVER THE
PACKAGE)

IT CLEARLY HAD BEEN ALTERED TO SAY CHECK OK.

THE CHECK BOUNCED ( AFTER UPS TOLD ME TO CASH IT, AND IF IT WAS BAD THEY
WOULD MAKE IT GOOD).

THEY DENIED ANY RESPONSIBILITY TO IT:

BTW;  THE BAD CHECK WAS FROM LESTER KALTENECKER,  AMERICAN MILITARY, ORLANDO
 ( CASSELBERRY, FL).

ANYBODY ELSE KNOW HIM?

HE HAS BEEN ( I FOUND OUT LATER) SCAMMING LOTS OF CUSTOMERS.

MIKE

--
MURPHY'S SURPLUS        http://www.maxpages.com/murphyjunk

401 N. JOHNSON AVE.
EL CAJON, CA. 92020

619 444 7717
FAX 444 6750

 
 
 

UPS SUCKS! UPS SUCKS! UPS SUCKS! UPS SUCKS!

Post by mik » Wed, 23 Sep 1998 04:00:00


Well, Well, Well......

Now for the "OTHER" side of the story.....

Although no one can "Not" point blame to
any individule, or local UPS outlet.....The
problems with UPS are as follows:

1.  Why does it take (WEEKS) to get funds
     for a COD package???? All the others who
     use Federal Express indicate they get their
     COD's in just a day or two. I have "Never"
     and I mean NEVER  received my funds            from a UPS COD in less than
3 weeks.             ( And I live in San Diego---->>Only among       the
largest city  in the country.)

     (a) could it be that the  employess are
           (miss-placing)  the monies ( I did not
           say stealing !!), you make your own                     choice.
Wonder why they made a
            policy change.....Hummm, something
            going wrong????

2.   Why does UPS take ( Forever ) to process
      a "CLAIM" that they are obvisiouly                    responsible for?? (
Forget a damaged
       package)--->>>How about stolen ones
       right off the truck, or wherehouse???

MONTY:

THINK OF ALL THE INTEREST THEY GET HOLDING CASH FOR JUST A FEW DAYS TIMES
ALL THE COD'S THEY USED TO COLLECT ( NO CASH COD'S ANY MORE IS THEIR NEW
POLICY)

3.  If one tries to shadow the problem by                 saying the problems
are due to the                   "CUSTOMER" packing his goods, they
       should point out to the customer that
       their packages are going to be                            ( " subject
too" )  being

        RAN OVER BY TRUCKS, CRUSHED,           SMASHED,  MISS-HANDLED, by
        EMPLOYESS,-->>> PACKAGES                      "MUST" SURVIVE FALLING
OFF                   CONVAYOR BELTS FROM THE TOP
         OF THE ROUTING SYSTEMS (100's
         of feet in the air ), BEING STOLEN,
        and the list goes on and on.

No wonder the lables get ripped off, and the
packages trully "REQUIRE" that your goods
be packed in one box, and placed into another box for protection against
equipment
or miss-handling --- >>>>>AND ITS THE CUSTOMERS FAULT, because he did not put
additional lables inside his packing box !!    ( I HARDLY THINK SO) .....AND IF
YOU DON"T LIKE THAT-->> THEN THEY WILL STRIKE !!

GOOD CUSTOMER RELATIONS ARE (BUILT) ON THIS  KIND OF  FOUNDATION.......( Right
?? )

FUNNY??   USPS ( United States Postal Service) does not seem to have these
problems which is why I changed Shipping services a year ago-----Have not had a
problem since!!!

But its a "FREE" country, and I hope you have good luck with UPS-----Untill the

the "Customer Service" improves ( alot )
I will NOT t be using them.

The view point listed above are " MY OWN"
and based on years of being in business, and
"MAY' or "MAY NOT" reflect the views of
others !!!

MS

--
MURPHY'S SURPLUS        http://www.maxpages.com/murphyjunk

401 N. JOHNSON AVE.
EL CAJON, CA. 92020

619 444 7717
FAX 444 6750