Red Wave Radio

A couple of weeks ago, I ***ed and
moaned about an inexpensive Cherokee
portable weather alert radio I bought.

Well, the folks at Universal Radio
read my posting, contacted me by
email, and today, I got a new radio
as a replacement.

Thank you Fred O.

Tom Welch

Quote:> A couple of weeks ago, I ***ed and
> moaned about an inexpensive Cherokee
> portable weather alert radio I bought.

> Well, the folks at Universal Radio
> read my posting, contacted me by
> email, and today, I got a new radio
> as a replacement.

> Thank you Fred O.

That's terrific! I had posted a message about my many purchases from Grove.
Shortly after, I received a thank you email from Bob Grove. This is a good
place to complain or compliment the radio dealers it seems.
DeWayne

Quote:

> Tom Welch

Bought a 7600GR from Universal last
summer.
Thing came in,checked out but noticed
it rattled like a castanet...main circiut
board was knocked loose.
Lady at Universal said two things,"you're
kidding" and "we're sending you another
one with a prepaid return label in the
box".They did,too,by 2nd day air.
Bob would have and has done the same
thing.In fact,Grove referred me to
Universal for the 7600.
Good folks.

An advantage to dealing with a specialty shop like Universal instead of
a place that sells all kinds of electronics and cameras at discount is
the specialty shop knows their reputation is important and could be
damaged if they don't treat a customer right.

Another reason I like Universal is they sponsor <www.dxing.com>

The following link is their "modern receiver survey" - a very handy
thing if you're considering buying a used radio.

<http://www.redwaveradio.com/;

Tom Welch is a long, long time troublemaker in this group. It's more fun
to trash the reputation of a reputable dealer in the group than to call
them to solve a problem. He is a first class trolling creep.

Frankly after what he wrote not to mention his reputation I don't know
why Universal went through the trouble to help him.

--
Telamon
Ventura, California

TW & DW,

Their Here !
. . . and They are Reading the Mail :o)

Now... If only the Grundig North America (ETON Corp.)
had a Friendly 'silent' Observer on the NewsGroup.

~ RHF
.
.

.

Although my last encounter with Universal was less than good, it's
good to see this sort of thing happening, and good to hear about it
here.

Good for Universal Radio for coming through for you!

--
Eric F. Richards

"The weird part is that I can feel productive even when I'm doomed."
 - Dilbert

Monitoring newsgroups is one way for a company to get some feedback on
their customer satisfaction. The smart companies will try to correct a
legitimate customer problem before the whole world knows about it.

-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.redwaveradio.com/ - The #1 Newsgroup Service in the World!
-----==  Over 100,000 Newsgroups - 19 Different Servers! =-----

I have had excellant service from both Grove Enterprises and Universal Radio
over the past 12 years I have been in the SWL and Ham radio hobby.

Quote:> A couple of weeks ago, I ***ed and
> moaned about an inexpensive Cherokee
> portable weather alert radio I bought.

> Well, the folks at Universal Radio
> read my posting, contacted me by
> email, and today, I got a new radio
> as a replacement.

> Thank you Fred O.

> Tom Welch

That's right I'm a trouble maker,
*** YOU Telamon!!!

Tom Welch

Did ya *** and complain the them before your posting? Did they fix it only
after your posting?

Quote:> A couple of weeks ago, I ***ed and
> moaned about an inexpensive Cherokee
> portable weather alert radio I bought.

> Well, the folks at Universal Radio
> read my posting, contacted me by
> email, and today, I got a new radio
> as a replacement.

> Thank you Fred O.

> Tom Welch

Quote:> That's right I'm a trouble maker,
> *** YOU Telamon!!!

Same to you!!!! Notice that I used 4 exclamation marks.

Can't wait to see what you *** about next.

--
Telamon
Ventura, California

Jim, they fixed the problem after my posting.

Tom Welch